7 Days in Mexico City: A Curated Itinerary
Mexico City offers a rich blend of history, food, and culture. This seven-day itinerary highlights must-visit landmarks, renowned restaurants, and hidden gems, making it easy to experience the best of the city without the stress of planning. I structured the itinerary by neighborhood to help maximize your time and minimize travel between locations, allowing for a more immersive experience in each area.
From the colorful streets of Coyoacán to the high-end elegance of Polanco, the historic charm of Centro Histórico, and the trendy hotspots in Roma and La Condesa, this guide ensures you see the best of the city. Uber is a reliable and accessible way to get around, but Mexico City is also pedestrian-friendly in many areas, with parks, plazas, and vibrant street life making it a joy to explore on foot.
This itinerary balances food, culture, history, and leisure, so whether you’re diving into Mexico’s pre-Hispanic past at Teotihuacán, savoring Michelin-starred meals, or hunting for unique finds at artisan markets, you’ll experience the city in a way that feels both exciting and approachable.
Day 1: Arrival & La Condesa
Arrive in Mexico City in the evening and check in during standard hours at a locally run B&B in La Condesa or Roma Norte (about a 45-minute drive from the airport). Tip: For a smoother arrival, take a licensed taxi from inside the airport, as Uber pickups are located farther away, requiring a longer walk to meet your driver.
Take a stroll through La Condesa, known for its tree-lined streets, Art Deco architecture, and vibrant café culture. Wander along Avenida Amsterdam and explore Proyecto Rufina, Mutuo, and Sereno Meco for boutiques, design shops, and specialty coffee. Farmacia Internacional Condesa is my favorite spot for great coffee in a beautifully designed space.
Dinner at Maizajo, known for its dedication to heirloom corn and traditional Mexican flavors (reservations recommended).
Bar suggestions: Natas Wines (closes at 11 pm) or Baltra Bar (closes at midnight).
Dessert at Churrería El Moro, a historic churro shop (closes at 11 pm).
Day 2: Coyoacán & Lucha Libre
Breakfast at Ecosentli, a casual spot serving traditional Mexican dishes.
Explore Coyoacán, a historic neighborhood known for its colonial charm, vibrant plazas, and artistic heritage. Visit Mercado de Coyoacán, a bustling market filled with street food, fresh produce, and artisanal goods. Pro tip: Stop by Quesadillas Doña Lucha, a local favorite known for its delicious handmade quesadillas. The owners are big Club América fans, so expect a lively atmosphere alongside great food.
Stop by Parque Coyoacán and Mercado de Artesanías for handmade items.
Visit the Frida Kahlo Museum (La Casa Azul) (advance reservation required).
Return to your stay for a rest before heading to Lucha Libre in Doctores (5:30–9:30 pm). Recommend booking with a local tour guide who specializes in Lucha Libre experiences.
Day 3: Polanco & Chapultepec
Breakfast at Cafebrería El Péndulo, a cozy bookstore café in Polanco.
Visit the Museo Nacional de Antropología, Mexico’s most important anthropology museum, home to an extensive collection of pre-Hispanic artifacts, including the famous Aztec Sun Stone. Admission is 95 MXN per person, and entry is free for Mexican citizens and residents on Sundays.
Lunch at Mari Gold, a sibling restaurant to Masala y Maíz, known for its fresh, seasonal menu and relaxed atmosphere. Conveniently located just a short walk from Casa Gilardi, reservations are highly recommended.
Visit Casa Gilardi, an architectural masterpiece (reservation required via email, 600 MXN pesos at the door).
Explore Castillo de Chapultepec, a historic hilltop castle offering panoramic city views and a glimpse into Mexico’s past. Once an imperial residence, it now houses the National Museum of History, featuring exhibits on Mexico’s colonial and revolutionary eras. Entrance fee: 95 MXN per person (free for Mexican citizens and residents on Sundays).
Stop by Librería Porrúa, a scenic bookstore overlooking Chapultepec Lake.
Early Dinner at Masala y Maíz, a must-visit spot blending Indian, African, and Mexican flavors in a unique, ingredient-driven menu (reservations required). Fun fact: The restaurant was featured in Season 7 of Netflix's Chef's Table. The chef owner is incredibly down-to-earth and hospitable, even stopping by our table to chat, making the experience even more special.
Head to Palacio de Bellas Artes for the Ballet Folklórico de México de Amalia Hernández at 8:30 pm. This world-renowned show brings Mexico’s rich cultural heritage to life through stunning choreography, vibrant costumes, and live music, showcasing regional dances that blend pre-Hispanic, colonial, and modern influences. Tickets range from $390–$1,590 MXN, depending on seating. Buy ahead at the official website to secure the best seats.
Day 4: Centro Histórico & Xochimilco
Start the morning with a light breakfast at Gala la Panadería or Odette, both known for their excellent pastries and coffee.
Afterward, head to Biblioteca Vasconcelos, a stunning multi-level library often called a "mega library" for its scale, featuring an open design and hanging bookshelves that create a futuristic atmosphere.
Next, visit Palacio de Bellas Artes, one of Mexico City’s most iconic landmarks, famous for its stunning stained-glass curtain and Diego Rivera’s mural Man at the Crossroads. Just a short walk away, stop by Museo Mural Diego Rivera, home to Sueño de una Tarde Dominical en la Alameda Central (Dream of a Sunday Afternoon in the Alameda Central), a masterpiece blending key figures from Mexican history with surrealist and social commentary. Admission is 40 MXN per person (cash only), with an additional 5 MXN fee for photography.
Continue to Casa de los Azulejos, an 18th-century palace covered in striking blue-and-white Talavera tiles, now home to a Sanborns restaurant. Take a moment to admire its ornate exterior or grab a quick snack inside.
Finally, take a walk through Zócalo and the surrounding Centro Histórico, exploring the grand main square and its historic landmarks, including the Metropolitan Cathedral, National Palace, and Templo Mayor, where Mexico’s pre-Hispanic and colonial histories intertwine.
Lunch at El Cardenal, a historic beloved spot since 1969, known for its traditional Mexican cuisine and warm hospitality. Famous for its house-made bread, nata, and chocolate caliente, the menu features classics like escamoles, chiles en nogada (seasonal), and slow-cooked meats, offering an authentic taste of Mexico’s culinary heritage.
Head to Xochimilco for a traditional trajinera boat ride through its famous canals. The colorful boats provide a lively and scenic way to experience this UNESCO-listed waterway. Trajinera rentals cost 750 MXN per boat, accommodating up to 18 people. Mariachi and marimba bands often perform along the canals, but their services are not included in the boat rental—they charge per song if you choose to hire them.
Rest before dinner at Baldío, a zero-waste restaurant committed to sustainability, seasonality, and locally sourced ingredients. Their innovative approach to reducing food waste results in an ever-evolving menu that highlights fresh, creative dishes. Reservations are recommended.
Day 5: Teotihuacán, Shopping & Roma Norte
Start the day with an early morning hot air balloon ride over Teotihuacán, offering breathtaking views of the ancient pyramids at sunrise (booked with Viator). Temperatures can be chilly at high altitudes, so it's best to bring layers for warmth.
After landing, continue exploring the Teotihuacán archaeological site, home to the Pyramid of the Sun, Pyramid of the Moon, and the Temple of the Feathered Serpent. The site can get very hot during the day, so be sure to bring sunscreen, a hat, and a refillable water bottle to stay comfortable. Comfortable walking shoes are also recommended for navigating the large complex.
Late lunch at Paradero Conocido, a Michelin-recognized restaurant with a warm atmosphere and excellent natural wine selection.
Visit Mercado de Artesanías La Ciudadela for handcrafted souvenirs (closes at 7 pm).
Explore Roma Norte, a vibrant neighborhood known for its mix of boutique clothing stores, vintage shops, popular bars, and trendy restaurants. As you stroll through its leafy streets, you'll find unique concept stores like Pingüino, Metate, and Cara de Planta, offering a curated selection of fashion, home goods, and artisanal products.
Dinner at Mi Compa Chava, famous for its prawns and octopus. Be prepared for a wait, but it’s worth it. Don't miss their rotating soft-serve flavors.
Bar options: Shhh Listening Bar or Café de Nadie for unique cocktails and ambiance.
Day 6: San Ángel & Juárez
Breakfast at Amanda Manda, known for its comforting, homestyle dishes. Their chilaquiles verdes are a must-try, and their fresh pastries make for a perfect start to the day.
Visit Museo Casa Estudio Diego Rivera y Frida Kahlo, the former home and studio of Diego Rivera and Frida Kahlo provides insight into their creative process and personal lives. The modernist architecture, designed by Juan O’Gorman, is striking. Admission: 40 MXN per person (cash only); additional 30 MXN for photography.
Explore El Bazar Sábado, a vibrant artisan market held every Saturday in San Ángel. This bustling marketplace showcases handmade crafts, textiles, jewelry, and art, making it an excellent spot to find high-quality souvenirs and connect with local artists.
Late Lunch at Expendio de Maíz, a Michelin Guide-listed restaurant with a cash-only policy and walk-in-only service (arrive early).
Explore Juárez neighborhood, particularly Calle Marsella, where you’ll find Caan Crudo, Vera Colectivo, Korimi México, Perla Valtierra, and Utilario Mexicano for curated fashion and home goods.
Dinner at Choza, a relaxed spot serving bold flavors. Their som tum salad is intensely spicy, and the whole fried fish is a must-try. Their house-made frozen daiquiri is a great way to end the trip. No reservations; open from 3–9 PM.
Dessert at La Rifa Chocolatería, specializing in artisanal Mexican cacao. Enjoy a rich hot chocolate or pick up handcrafted chocolate gifts to take home. Open from 8:30 am to 9 pm.
Day 7: Sunday Markets & Departure
Breakfast at Expendio de Maíz, a Michelin Guide favorite known for its ever-changing menu centered around heirloom corn. Arrive early, as it's walk-in only and fills up quickly.
Visit Lagunillas Tiangüis, a flea market known for vintage finds and antiques (opens at 10 am). Carry cash, but stay aware of your surroundings, as the area can be a bit rough.
Lunch at Lalo's, a lively, casual spot in Roma Norte, known for its communal tables, vibrant atmosphere, and flavorful dishes.
Head back to your accommodation to pack and relax before an evening departure.
Note: I do not earn any commission, sponsorship, or compensation from the places mentioned in this itinerary. These are simply spots I personally visited and experienced during my stay in Mexico City. My recommendations are based on firsthand experiences to help others explore the city in an authentic and enjoyable way.
Introducing the Revamped La Segunda Estudio
A Celebration of Culture, Community, and Sustainability
Since its founding in 2020, La Segunda Estudio has been a platform for vintage treasures and cultural connection. Today, I am excited to unveil a refreshed vision for La Segunda Estudio—one that stays true to its roots while evolving to inspire even more connection, empowerment, and intentional living.
Honoring Our Roots
La Segunda Estudio has always been a reflection of my pride in my Latinx identity and the rich heritage of Mexican culture. It began as a passion project rooted in curating vintage pieces with stories to tell, inspired by traditions that span generations. As a Latina and a lover of cultural preservation, I’ve made it my mission to create a space that not only uplifts artisans and small businesses but also celebrates the art of craftsmanship.
What’s New?
As La Segunda Estudio grows, so does its purpose. Here’s what you can expect from the revamped platform:
Community-First Lifestyle Hub
We’re expanding beyond vintage treasures to include artisan features, sustainable finds, and a community-focused approach that fosters connection and shared experiences.
Empowering Identity Through Books & Resources
La Segunda Estudio will now spotlight books and resources that inspire self-discovery, cultural pride, and the empowerment of Latinx and BIPOC communities.
Pop-Up Events with Purpose
Hosting events that celebrate culture, traditions, and community, each pop-up is designed to empower small, women-owned businesses by providing a platform to showcase their creations and connect with supportive audiences.
Travel Stories Rooted in Culture
My trips to Mexico are a cornerstone of La Segunda Estudio’s story, but the journey doesn’t stop there. I’ll also be sharing experiences from travels to other countries, exploring global markets, meeting artisans from diverse cultures, and discovering how traditions and craftsmanship connect us all.
Hauls and Curations with Intention
Whether it’s a vintage find, a handcrafted piece I’ve purchased, or a product I’ve been gifted to review, every item featured has a story that aligns with our mission of sustainability and intentional living.
Supporting Artisans and Small Businesses
La Segunda Estudio is proud to partner with artisans and sustainable brands whose work reflects the values of cultural preservation and intentional living. Through thoughtfully curated content and reviews, I’m excited to share their stories and creations with you. By supporting these incredible creators, you’re helping sustain this platform’s mission.
The Heart of La Segunda Estudio
At its core, La Segunda Estudio remains dedicated to celebrating culture and craftsmanship. This is a place where traditions are honored, small businesses are elevated, and the stories of artisans are shared with love and authenticity. My goal is to inspire you to shop intentionally, connect deeply, and embrace a lifestyle rooted in purpose.
Why Is This Important?
As independent designers, mom-and-pop shops, artists, and creatives face increasing challenges, big-box retailers and online giants like Amazon continue to grow, often at the expense of these smaller businesses. La Segunda Estudio strives to be a voice for these creators, advocating for a world where their unique contributions are not only valued but celebrated.
Join the Journey
This refreshed chapter is about so much more than a new look. It’s about building a community that values sustainability, supports artisans, and empowers identity. I’m excited to bring you along on this journey as we continue to grow together.
Thank you for being part of the La Segunda Estudio family. Here’s to preserving traditions, celebrating culture, and creating meaningful connections, one story at a time.
Note: Occasionally, I may feature products gifted to me for review. For full transparency, it will always be noted whether an item was gifted or purchased with my own money. Rest assured, I only share items and businesses that align with La Segunda Estudio’s mission and values.
photo cred: Daniel Gonzalez
Rediscovering Joy
As I've journeyed through the process of healing from childhood trauma and reconnecting with my inner self, I've stumbled upon a profound realization: tapping into the things that brought me joy as a child can lead to true fulfillment and happiness in adulthood.
Growing up, I experienced my fair share of challenges and struggles. As a child, I had to go to speech therapy, grappling with shyness and a fear of public speaking. But amidst these challenges, there were moments of pure joy and passion that lit up my world.
One such memory is from my time in the bilingual program offered at my elementary school in the 90s. Being immersed in a Spanish-speaking environment, thanks to my abuela who cared for us and only spoke Spanish, I found immense joy in helping my classmates navigate their studies.
I also discovered a love for leadership. There was something exhilarating about taking charge, guiding groups, and spearheading projects.
Recently, I had the incredible privilege of hosting and moderating the Caracol Book Club, aligning with my love for literature and community building. It's been a rewarding experience bringing like-minded individuals together to reconnect with their childhood joys and dive into the world of Latinx literature.
Additionally, I've been presented with the opportunity to instruct an in-person course titled Pon tu Negocio en Línea (Get Your Business Online) in Spanish at WEV (Women's Economic Ventures). Although I haven't begun instructing the course yet, the prospect feels serendipitous and purposeful, aligning perfectly with my experiences and passions.
It's a full circle moment for me. My friend and co-founder of Mujeres Makers Market, Lili, first introduced me to WEV when I embarked on my journey with La Segunda. And now, here I am, leveraging my experiences and passions to empower aspiring entrepreneurs to turn their dreams into reality.
This journey has taught me the power of embracing my inner child, listening to what brings me joy, and fearlessly pursuing those passions. As I continue to navigate life's twists and turns, I'm committed to staying true to myself and finding fulfillment in the things that truly matter.
After all, sometimes the most meaningful opportunities are the ones that come full circle, guiding us back to where it all began.
[Image description: Elysia, a first-grade student, sits comfortably at a small table, wearing a cozy pastel knitted sweater adorned with tulips and geese. The image captures a heartwarming moment in a brightly lit speech therapy classroom. Unaware she was in therapy, Elysia appears content, her therapist capturing the moment with a camera. The atmosphere exudes warmth and encouragement, reflecting the dedication of both the student and therapist in Elysia's journey to improve her speech skills.]
Ventura Unveiled
Welcome to Ventura, a coastal gem nestled between the Santa Ynez Mountains and the Pacific Ocean. Having called this vibrant city home for a few years now, I've had the pleasure of uncovering its many hidden treasures. From delectable eateries to unique boutiques and unforgettable experiences, Ventura offers something to delight every visitor and resident alike. Join me as I share my curated guide to some of my favorite spots in this truly special city.
Eat: Savor the Flavors of Ventura
Ventura's culinary scene is as diverse as it is delicious, offering a feast for the senses. Kickstart your perfect day in Ventura with a hearty breakfast at Frontside Cafe, where the welcoming ambiance pairs perfectly with mouthwatering dishes like the Fresh Aussie (keep an eye out for their weekend specials!). For a lunchtime treat, indulge in authentic Mexican tacos at Las Delicias de Abuelita or head to Beachhouse Tacos for their grilled shrimp tacos and irresistible chips + salsa.
In need of an afternoon pick-me-up? Look no further than Singing Sun Coffee for an iced golden latte or Prospect Coffee Roasters for an iced matcha latte (don't forget to add honey!). And when evening rolls around, embark on a culinary journey at Strange Beast, where rotating ramen specials (Sundays only), hand rolls, and Sama wings await. Wash it all down with a Chartreuse Swizzle cocktail crafted from the Good Lion Hospitality folks, and end the night on a sweet note with a visit to Rori's Artisanal Creamery.
Shop: Discover Ventura’s Hidden Treasures
Ventura is a haven for those who love to shop local and uncover unique finds. Wander through the eclectic boutiques along Main Street, Midtown, and the Avenue, where you'll stumble upon hidden gems like Findings Market, Coalition Thrift Store, and Bells Art Factory. Discover curated wine selections at Midtown Wines or dive into a literary adventure at local bookstore Timbre Books. Don't miss The Refill Shoppe for eco-friendly household products or the exclusive first Friday at Bells Art for one-of-a-kind artwork by local talents.
Experience: Dive into Ventura's Vibrant Culture
Ventura offers more than just culinary and retail delights—it's a city brimming with unforgettable experiences. Spend an afternoon exploring Ventura Harbor Village, where you can rent a kayak or paddleboard and soak in the serenity of the harbor waters. Take a leisurely stroll through downtown and admire the historic architecture, including the Ventura County Courthouse. Don't forget to visit the iconic Ventura Pier, where you can take in panoramic views of the coastline and Channel Islands.
On Saturdays, make sure to visit the Downtown Ventura Farmers Market, where you can experience the vibrant atmosphere, sample fresh produce, and browse artisanal goods from local vendors.
As the sun sets, head to Grant Park for breathtaking views of the coastline and Channel Islands, or immerse yourself in Ventura's vibrant live music scene. Whether it's jazz at The Grape or diverse performances at Ventura Music Hall, there's something for every music lover to enjoy.
Support Local: Preserve the Spirit of Ventura
As you explore Ventura and indulge in its offerings, remember to support the local community by patronizing small businesses. Whether you're grabbing a coffee from a neighborhood cafe or picking up a handmade gift from a local artisan, your support makes a meaningful difference in preserving the unique character of Ventura.
Ventura holds a special place in my heart, and I hope this curated guide inspires you to uncover the magic of this coastal city for yourself. From culinary delights to charming boutiques and unforgettable experiences, Ventura invites you to explore its hidden treasures and create lasting memories. So venture out, support your local community, and let the spirit of Ventura captivate you. Happy exploring!
What I've Been Up To Lately
Hey there! It's been a hot minute since I last popped up on here, hasn't it? Life has its way of keeping us on our toes, and let me tell you, it's been a rollercoaster ride of highs and lows, especially in the business world. The past year has thrown us all some curveballs, forcing us to navigate rough waters and try to stay afloat. That's why I've made the decision to pivot and temporarily pause the shop feature on this online platform, as well as scale back on table designing and pop-up markets this year, all in the pursuit of prioritizing being more mindful and present in my day-to-day life.
I don't know about you, but there are days when the mere thought of mustering up the energy to engage in social interactions feels exhausting. The constant charge and discharge of our social batteries can really take a toll, can't it? And let's not even get started on witnessing some of our favorite businesses closing their doors—it feels like a little piece of our hearts breaks each time.
But amidst the chaos and the struggle, I've realized the importance of taking a step back and truly assessing what brings me joy and fulfillment. As someone who dabbles in hospitality and hosts markets here and there, finding that balance between work and personal growth has been nothing short of a challenge.
photo credit: Daniel Gonzalez
And guess what? This year, I'll be hitting the big 4-0! Can you believe it? Sometimes, I find myself wondering where all the time went. But you know what they say—age is just a number, and I'm determined to make the most of every moment.
I've also learned to prioritize self-care, not take things personally, and surround myself with people who bring out the best in me. I'm committed to keeping the joy alive by dancing, laughing, and continuously learning to be a better human being. Currently, I'm loving game nights, jazz shows, home dinners, neighborhood walks, and soaking in relaxing baths.
In the spirit of embracing change and growth, I've been exploring some exciting new ventures that align with my values and passions. One of my recent endeavors involves shining a spotlight on women-owned Latinx brands—an initiative close to my heart. There's something incredibly empowering about uplifting others while staying true to your roots, don't you think?
As I continue to expand my horizons, I'll be curating thoughtful guides and digital mood boards that celebrate diversity and inclusion. It's all about taking a more holistic approach to my business, going beyond vintage and embracing a multifaceted perspective.
But hey, it's not all work and no play! You can still catch me doing my thing on TikTok and Instagram—be sure to give me a follow if you haven't already! I'm all about keeping the fun and silliness alive. If you prefer hanging out in person, you can find me at Santa Barbara-based pop-up markets like Mujeres Makers Market, Farmer and the Flea, or Dart Garden Market hosted by Loud Flower Art Co. You can also explore my curated collection of vintage clothing at Lazy Eye Shop in Old Town Goleta. Don't forget to check out the flyer below designed by my talented amiga Barbara! And for some quality hangout time, join us at Dune Coffee Roasters.
Oh, and did I mention the Caracol Book Club? The turnout at our first meeting blew me away! It's truly heartwarming to see so many like-minded individuals coming together to reconnect with their childhood joys and dive into the world of Latinx literature. It's become an exclusive book club, and we've already started our first book.
Well, if you've made it this far, I just want to say thank you. Thank you for taking the time to journey alongside me as I navigate through this crazy thing called life. Let's continue to uplift and support each other. After all, we're all in this together.
Until next time, friends! Remember, when things get tough, it's okay to pivot and reassess. Keep spreading those good vibes and chasing after your dreams. Stay resilient and keep moving forward. We've got this!
Mucho mucho amor,
Elysia
P.S. Don't forget to follow along on my adventures—I promise, it'll be a wild ride!
Frida Fiesta
¡Viva La Frida! My friend Lili (owner of Colibri) and I hosted a Frida Khalo themed, private dinner party on July 14th at El Presidio Orchards. We sold out tickets in record time. We had three different table scape designs—-combining vibrant, bold colors, textures, and patterns. We paid great attention to every table scape detail, including vintage ware, regional Mexican pottery, hand selected florals, custom Frida sugar cookies (made by Lorraine) and candles galore to set the tone of the intimate event with Frida touches everywhere.
As guests filtered into the reception, they were welcomed with refreshing margaritas, crispy tortilla chips, and fresh salsas. The memorable celebration carried well into the evening as everyone chatted underneath the sparkling twinkle lights with a ranchera-meets-rock-en-español playlist to liven up the atmosphere. Our guests enjoyed homemade tamales, chicken verde enchiladas, ensalada de nopales accompanied with arroz and frijoles de la olla. Last but not least, creamy flan for dessert!
It was such an unforgettable and magical evening. We look forward to more upcoming dinner events that are unique and pays homage to Mexican culture. A huge thanks to Michelle and Celina for snapping photos.
Un abrazo, Elysia
Life of a Latinx Vintage Curator
thanks. its vintage.
Hola. Elysia here.
Thank you for being here, a safe space for all. Let’s start by saying that the last few years have been difficult and challenging, the silver lining was starting La Segunda Estudio. There is so much that goes into running a vintage business and it’s definitely not as simple as just buying some goods and slapping them on the internet! Honestly all days are different and no to look the same. These are a few things that I do:
Sourcing: estate sales are my jam! It usually consists of long drives, several stops and scouring through closets and boxes. Some are a bust, and I bring nothing back. And some are testing the load limits of my car, but all of the are interesting!
Cleaning products, washing threads and repairing if needed
Social media and marketing - creating content, engaging with online community market, dm’s and responding to comments
Packing, shipping and countless trips to the post office
Photographing products and preparing for story sales (online shop coming soon!)
Researching items to determine prices. Also adding to POS and attaching price tags
My least favorite: bookkeeping! But the most important and necessary for my business to thrive
Prepping for pop-up markets. I participate in 2-3 every month and in the holiday season I usually book myself up to 6 events. These in-person events are a great way for me to gain customers and connect with other small business owners
It’s truly a labor of love and requires a lot of attention and energy, as well as a genuine affinity for customer service. But it’s all worth it!